Customer Care: (784) 456-2946
Emergency: (784) 457-1445
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The Central Water and Sewerage Authority (CWSA) is a statutory corporation established in 1970, under the revised Central Water and Sewerage Authority Act of 1991.The authority operates as a semi-autonomous public sector enterprise under the Ministry of Health, Welness and the Environment. It has three main functions in St. Vincent and the Grenadines:
Water supply - treatment, transmission and distribution of potable water to domestic, commercial, shipping, and government customers.
Sewerage - management and operation of two sewerage systems that serve the Central Business District (CBD) of Kingstown and the Arnos Vale Housing Scheme respectively.
Solid waste - CWSA assumed responsibility for the Solid Waste Management Unit (SWMU) from April 1998. The Unit became fully operational in 2002.
CWSA has a Board of Directors that is responsible for the policy, planning, supervision and general performance of the Authority. The General Manager is Secretary to the Board and has prime responsibility for the day-to-day operations. There are eight departments: Accounts & Finance, Customer Care, Engineering, Human Resources & Administration, Information Technology, Internal Audit, Public Relations & Marketing and Solid Waste Mangement Unit.